Work With Us

Like most travel advisors we work on commission, which means we receive a commission percentage from the travel suppliers we work with. However, we do charge a nonrefundable trip planning fee. You’re hiring us because of our twenty plus years of experience, connection to in destination partners that help us plan and execute your vacation and ensuring that the experience meets and beats the Instagram influencer’s photo. Our planning fee allows us to always have our clients’ best interests at heart. It also allows us to offer your concierge planning services, so we can manage every detail—large and small—of your trip for you.

Our fee starts at $500 for new clients and $250 once you’re a loyal client. This may change depending on the group size, trip length, or intricacy of the trip. We’ll let you know our fee for the services you’re looking for during our complimentary consultation call.

For the planning fee, you will receive an invoice from us after our initial complimentary consultation call, which is payable with any credit card. Once you’re ready to book the components of your trip, we’ll collect your credit card information either via a secure form or over the phone— whichever you prefer. Depending on our supplier partners we’re working with, you may be asked to sign a document with their terms and conditions at time of deposit also. We’ll notify you if that’s required.

Rest assured, we will guide you through the entire process. Whenever we need something from you—like your approval for a trip component or your signature on a document—we will reach out to let you know. We work hard to ensure we stay on track during the planning process, and we won’t let you miss any deadlines!

Yes, absolutely. Typically, we will reach out to remind you at least a week before final payment is due. We will also never run your credit card without explicit permission from you.

You bet! A few weeks before departure, you receive a special pre departure email from us with guidance on pre-departure reminders, tipping, and other necessary travel tips to ensure your trip is smooth sailing! For “from-the- field” travel tips and inspiration, we invite you to follow along with our blog and e-newsletter for the most up-to- date information.

Typically, we will send you all of your travel documents 2-4 weeks before your trip departure. Often, we like to make these documents available to you via a smartphone app, so you can access them easily while you’re traveling. We also include travel tips and reminders with your documents to ensure the most stress-free travel experience possible for you.

One of the biggest benefits of working with us is knowing you have expert support while on your trip. We will give you our personal cell phone number, so we’re always just a text or phone call away. You can email us as well.